Get help

If you're aged 16-to-25 years old and are sleeping rough, sofa-surfing or you don't have a safe and secure place to call your own, we're here to help you.

What we do

We know it can be very tough when you're young and experiencing homelessness or insecure housing. Our day centre is a safe, friendly place where you can just be yourself. There's no judgement or pressure. We'll help you with practical things like food, a hot shower and clean clothes right away. We'll also support you to sort out housing, benefits and doctor's appointments, so you can reach a place of comfort and stability.

We have a great team of staff and volunteers from a diverse range of backgrounds, ages and life-experiences, who will work with you to get the support you need. We can get you signed up with a doctor, or come to meetings at the Council or the Job Centre with you.

We have contacts with people in mental health, housing and training courses who can help you. If you need advice about getting your benefits, we can work with you on that and you can even use the day centre as your postal address. 

We offer a variety of daily activities including yoga, martial arts, music, art, creative writing, movie screenings, Evolve (our LGBTQ+ group) and more. We also arrange regular visits from hair dressers, barbers and nurses.

We are an inclusive, welcoming place and pride ourselves on maintaining a safe space for anyone from the LGBTQ+ community.

How to access the day centre

Our day centre is open Monday, Tuesday, Thursday, Friday and Saturday from 10:30am - 1:30pm, with a hot meal served at 12:30pm.

If you are a current client, please contact your Support Coordinator to arrange access or to organise a case working session.

We are still registering new clients. If you are a new client, or to refer a young person, please contact our Services Team:

01273 722353 (option 4)

Where we are

The client entrance to the day centre is on Ship Street. We're in a little alley way between a clothes shop and a cafe called The Trading Post. Look for the sign on the street when we are open.

When you arrive for the first time, we will have a chat and see what you need and how we can help you.

Day centre facilities




Washing machines


Fully-stocked kitchen

"The Clock Tower Sanctuary is a lovely safe place you can go if you are homeless, it’s like a community centre. The clubs and activities here are amazing. I use the kitchen a lot and eat all the food the volunteers cook for us. You can really thrive here.”

- Emily, aged 21