Get help

If you're aged 16-to-25 years old and are sleeping rough, sofa-surfing or don't have a safe and secure place to call your own, we're here to help you.

What we do

Due to the coronavirus we are now running a phone-based support service - 7 days a week between 10am and 4pm. If you are homeless or insecurely housed you can call us on 07930 050820 or email


We know it can be very tough when you're young and homeless. Our day centre is a safe, friendly place where you can just be yourself. There's no judgement or pressure. We'll help you with practical things like food, a hot shower and clean clothes right away. We'll also support you to sort out housing, benefits and doctor's appointments, so you can move on with your life.

We have a great team of staff and volunteers from a diverse range of backgrounds, ages and life-experiences, who will work with you to get the support you need. We can get you signed up with a doctor, or come to meetings at the Council or the Job Centre with you.

We have contacts with people in mental health, housing and training courses who can help you. If you need advice about getting your benefits, we can work with you on that and you can even use the day centre as your postal address. We also offer on-site services like a hairdresser, a nurse and a podiatrist.

We are an inclusive, welcoming place and pride ourselves on maintaining a safe space for anyone from the LGBTQ+ community. 

Opening hours

We're usually open Monday to Friday from 10am-2pm (drop-in) and on Saturday 11am-3pm.

  • 10am to 12pm: we are open for 16-25 year olds who are rough sleeping and sofa surfing, so you can get breakfast and a hot drink. You can also have a shower, wash your clothes, use the computers or internet.
  • 12pm to 2pm: anyone who is 16-25 years old and homeless or insecurely housed can come and have lunch and use the kitchen facilities. The showers, washing machines, computers and indiviudal support are available too. 
  • 2pm to 4pm: we run daily activities such as yoga, fitness, music, men's group and women's group. We also use this time for case working appointments with our Support Co-ordinators.

Where we are

The client entrance to the day centre is on Ship Street. We're in a little alley way between a clothes shop and a cafe called The Trading Post. Look for the sign on the street when we are open.

When you arrive for the first time, we will have a chat and see what you need and how we can help you. If you get lost, call the office on 01273 722353.

If you want to email the team you can reach the Day Centre Manager at


Day centre facilities




Washing machines


Fully-stocked kitchen

"The Clock Tower Sanctuary is a lovely safe place you can go if you are homeless, it’s like a community centre. The clubs and activities here are amazing. I use the kitchen a lot and eat all the food the volunteers cook for us. You can really thrive here.”

- Emily, aged 21